Testimonials

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Client Comments for
August 2007

“Fairly good Only issue is little contact.”
Nadine J. / MA

“The service I received was second to none. My representative kept me informed of the process and answered my questions clearly. More importantly to me while my previous lender was playing games to hold up the process PCFS kept the process going and made it happen in a more reasonable time frame. Every single person I spoke with and talked to from day one was pleasant and knowledgeable.”
Geoffrey P. / RI

“Just shocked that I was not contacted to have to do anything.”
Herman H. / NJ

“You made it extremely easy and very smooth. Never paid attention to my loans so I had no idea where they were. You took the ball and ran with it and got it done quickly..”
Joanne N. / NH

“Done in a timely manner. John Mathews was very nice and told me things I was unaware of.”
Staphanie S. / NC

“Took a lot longer then I was told.”
Amy V. / MI

“The service was excellent and everything was done fast and easy. The representative was very informative and helped every step of the way. Thank You.”
Rayman B. / MS

“Just alright. I was informed enough about gift card and how long the process actually takes.”
Desira M. / FL

“Everything was excellent. Just got a little concerned with the Citibank delays and issues.”
but in the end everything turned out wonderful. Citibank issues were not because of PCFS.”
Angela M. / NY

“Went OK except for my other lenders would have liked them to cooperate with the cons.”
Andre S. / AZ

“Fairly smooth. Only had problems with ACS but I was kept well informed of what was going on.”
Hope L. / MO

“Very patient with making decision. Very informative on his options.”
Michael R. / MN

“Extremely easy and made process very smooth.”
Patrick M. / OH

“The best company I've dealt with regarding my student loans. Sarah was patient, very detailed, very thorough, informative and made sure she was understood.”
Sherry I. / AL

“Made it so easy and made sure I understood the loans.”
Michelle R. / FL

“Very smoothly. I avoided other companies cause they were too intense. PCFS made it an easy and smooth process.”
LLoyd M. / CO

“Very smooth and very easy.”
Joseph S. / OH

“Whole process very simple and easy and your people are courteous.”
Daisy M. / NM

“Very easy. I just called and it was done. Easiest thing I have ever done.”
Laurie W. / IN

“Easy, quick and painless process, Quite pleased.”
Krystal B. / IL

“Everyone real cooperative and answered all my questions.”
Sarah L. / TX

“I would be happy to recommend your company to anyone needing to consolidate their loans.”
Nancy S. / MD

“Went really smooth. No pressure like others that have called me. Felt like it was my choice and I was very impressed with the rep telling me SLMA would counter market..”
Kimyona T. / IL

“Painless and very easy.”
Tom H. / FL

“Questions are answered quickly and calls were returned ASAP.”
Terrell J. / SC

“Went smoothly. Ian and I did it online and he was very helpful and patient. It was good.”
Lakena J. / SC

“The process was very easy, quick and in plain English rather than law-speak.”
Out of eight companies who contacted me regarding student loan consolidation PCFS was the most straight forward in all forms of communication.”
Elizebeth S. / TX

“App was easy to understand.”
Shamekia A. / SC

“I was contacted by PCFS early in the year, however I procrastinated up until the deadline The final day my representative Sean Alamo spent close to 2 hours with me. Sean was great with the customer service and I knew that PCFS was for me!.”
Carrie G. / IL

“Easy and reps (all of them) were ready to help and were informative. Answered all questions and concerns. Very surprised at how easy and painless it is.”
Candace H. / FL

“It was nice and helpful.”
It will be a very pleasant and easy process to work w/ you on the loan.”
Sylvia H. / FL

“The thing that stands out the most is the fact that when GLHE tried to counter offer. She took the time to make sure I understood all the benefits and how the interest rates work and what mattered.”
Emily N. / CA

“Very easy and simple. No frustration and very understanding. Tasha N. / GA

“Communication was great and everything was easy. I was able to understand everything. Very precise on description of options. Did not try to mislead or lie about anything that I could tell.”
Patrick M. / FL

“App was easy to understand.”
Lari P. / CA

“Quick and easy. Every time I call there was always someone to talk to and always answers to my questions. Great process.”
Ashly T. / PA

“Excellent. Ryan was great and very informative. Great customer service.”
Junae T. / MI

“PCFS provided me with an excellent opportunity to reduce my student loan interest rates. Thanks to PCFS I can put my student loan savings in my pocket. Their service is also fast, easy and convenient.”
Laquanda R. / FL

“Very smooth, clear answers to my questions. Appreciated that.”
Shannon J. / MN

“Very helpful. Tried to be as quick as possible. Any problems were due to former lenders.”
Peterson P. / NY

“Very good and rep informed me of U Promise which was something I did not know. Very happy with consolidation.”
Zachery O. / FL

“Very easy and quick.”
Linda B. / OH

“Kind of slow but O.”
Jamesha S. / TX

“Easy to consolidate. All people I spoke with were nice.”
Anna C. / MN

“App was easy to understand.”
Nakia P. / OH

“Rep was responsive in explaining what it takes to be able to consolidate.”
Cathy S. / CA

“Josh was amazing! Greg was very helpful and awesome. Very patient during delays with Nelnet..”
Rachel A. / AZ

“I really liked how personable everyone was. I liked how I was able to deal with the same person all the time.”
Clarissa M. / OH

“Love the fact there will only be one payment.”
Maurice P. / CT

“Very easy. Appreciated that I was up to date with everything.”
Alicia J. / TX

“Very helpful and very thorough. Felt very comfortable. Very easy.”
Nekole V. / VA

“Rep was really friendly and everything was answered. Easy to follow.”
Jermaine J. / NC

“Was a good process!.”
Kayla D. / AL

“Helpful and always friendly.”
Debbie C. / OK

“Went very smooth. Any help or assistance I needed was available in a timely manner. Over all good process.”
Dan W. / IL

“PCFS makes it really easy. Quick with answers for the borrower. Really liked the extended hours.”
Ebony H. / NV

“Great experience and very helpful. Great staff. PCFS was extremely patient with all the delays.”
Marcus N. / FL

“I felt you were very helpful and gave borrower best fit.”
Diane D. / PA

“Extremely quick and easy.”
Ryan V. / MN

“Very happy with the effort that Jordan gave in helping to make my mind up about who I'm going to consolidate with. Very detailed.”
Christina P. / KS

“Everything was so easy.”
Corlin F. / MN

“Easiest and fastest consolidation process I've ever done. GREAT!.”
Ashley D. / LA

“Took a long time but that was because previous lenders.”
Bobbie S. / CA

“Went smoothly. Jessica was very helpful.”
Victoria S. / GA

“The people I spoke with were kind and professional.”
Linda G. / SC

“Would of liked to have more detailed explanation of everything. Did not realize I was getting a higher rate but overall, I can say at last one payment a month!.”
Petra B. / WA

“Not a long and drawn out process. Excellent process.”
Crystal F. / VA

“Overall OK. Took a long time because of my previous lenders but I was always kept informed of what was going on.”
Ricky K. / MO

“I would rate PCFS a 4 out of 5.”
Elizabeth T. / MO

“Went quickly and didn't have to harass anyone to get it done.”
Shalonda S. / TN

“Little confused but everyone was great on the phone.”
Claire S. / TX

“Real easy and simple. Grateful I got help with my loans.”
Ashley S. / LA

“Working with Ryan was good. He did all the work and made it a lot easier. Timing was good and on time.”
Deanna L. / OH

“Just need to update the website, other than that good. Dealt with other companies and they sometimes are good but they tend to want money. PCFS is a pleasure to work with. I would highly recommend to others.”
Todd Z. / OH

“Seems to take a long time. Otherwise everyone was polite, professional and pleasant.”
Kou K. / NC

“Consolidating my loans with PCFS was one of the easiest things I've ever done. Polite and knowledgeable associates assisted me with the consolidation process and answered every question I had. It only took weeks for my loans to be consolidated and for my interest rates to drop tremendously. THANKS PCFS!!.”
Latosha H. / TN

“Swiftly and with ease.”
Ethel J. / MD

“PCFS took good care of me. It was a win-win situation for me.”
Nicholas W. / SC

“Greg did a great job fixing issues with my servicers.”
Christine A. / CO

“Went extremely well except for the snag with SLMA but you guys were great.”
Renne K. / PA

“Painless and done in a timely manner.”
Robert B. / VA

“Easy process and guided through process very well.”
Lindsay G. / OH

“Liked the correspondence. Most of the time quick and all questions were answered. You guys did great my other lenders held up the process.”
Kerstin J. / CA

“Very accommodating and personable.”
Toni G. / NY

“Very helpful and problems. All questions were answered.”
Monique N. / VA

“Easy and great customer service. Was Good.”
Cherly V. / MI

“Doing a good job.”
Rose F. / MI

“Was misled by a rep. Follow up call eased my mind.”
Mary G. / ME

“Rep was friendly and knowledgeable.”
Sheree N. / CT

“Process was a lot easier than anticipated. Thanks PCFS.”
Danielle L. / NJ

“Rep very helpful. Great advice from the rep and explained everything I needed to know. Overall very helpful.”
Kristyna J. / NJ

“The customer service representative was very helpful with explaining the process to me..”
Eugene W. / IL

“Thought a little slow at first but very satisfied with the outcome.”
Cassie S. / IL

“Process easy to complete and went very well.”
Amy K. / OH

“Much easier than expected and whenever I had a problem it was delt with quickly.”
Hilary J. / MI

“Very promt and easy process. Handled everything for me.”
Terri M. / SD

“Went quickly enough and excellent communication.”
Latesha K. / MS

“Went real smooth and really helpful.”
Patricia L. / TX

“Very easy. The only issue was dealing with the other companies giving a hard time releasing my loans.”
Lei R. / TX

“Very happy with PCFS as a company but the whole process was a nightmare due to the other lenders not wanting to cooperate.”
Michael R. / MO

“Your representative explained the process completely and was very courteous and understanding.”
Katie H. / AR

“Didn't have any problems so I guess it was good.”
Erzica L. / NJ

“PCFS really goes to bat for borrowers. That really made me happy. Others would not have done that I know.”
Ralph P. / NJ

“Best company I have ever dealt with. Delighted with communication and that you stay on top of things.”
Jacelyn M. / NJ

“Very good communication. Smooth and quick to respond.”
Lynne C. / NJ

“Entire process quick & easy. First time ever I was completely comfortable with consolidating.”
Anna C. / MA

“For the most part very smooth. When Alonda took over the account became very persistant.”
Larry P. / NJ

“Rep very knowledgeable and very helpful.”
Jessica O. / VT.”

“Very easy and should have spoken with us more. I like being informed.”
Karmen H. / TN

“Very easy to get done. This time around seemed so smooth. John was very patient.”
Meisha M. / PA

“Very satisfied with the way everything was handled and very happy with customer service.”
Michael H. / IL

“Very nice people, done quickly, and surprised that it went so smoothly.”
Matthew H. / NC

“Liked the communication and surprised at how little I was asked to do. Alonda kept me informed and made me feel like I mattered.”
Quinton R. / GA

“It was easy to take care of.”
Jamie S. / IL

“The process went well and everyone was very professional throughout whole process..”
Cynthia H. / FL

“Very easy. Not hard process like most companies. Liked the professionalism and all the options I had.”
Paul M. / CA

“Very accessible. Always able to reach someone or leave a voicemail.”
Loraine F. / AZ

“Everything was made very simple for me.”
Lori P. / AZ

“PCFS really helped me to understand the whole loan process and my options and benefits.”
Olivia M. / FL

“Very east and did not have to worry at all.”
Christine A. / NC

“Helpful, easy and very Good.”
Kairi S. / GA

“Staff was easy to work with. Very happy and satisfied with everything.”
Elizebeth H. / FL

“Glad I was able to combine all loans and have one payment.”
Mohammed A. / CA

“Whole process and experience was great. Staff was wonderful.”
Harold T. / NC

“Consolidation process was easy.”
Christina F. / TN

“Feel like its available assistance to cons all loans. PCFS has gone out of their way to help in my case. I will refer.”
Douglas T. / TX

“Everyone was friendly, courteous, prompt and informative.”
Candi F. / NE

“All agents were knowledgeable, personable and and made everything so easy.”
Derrick H. / LA

“Very good and very helpful.”
Sharon B. / PA

“Painless and easy.”
Patrice R. / IN

“Very easily. Rep very informative and very fast process.”
Mandi S. / CA

“Went very well. At first very skeptical but rep made it very easy to choose.”
Micheal W. / GA

“PCFS was not pushy like other consolidation companies out there.”
Karen M. / PA

“Very easy and simple. Loved the attention during whole process.”
Leneisha I. / TX

“Some things were delayed at first but overall things were pretty good.”
Honguan L. / CA

“Been great, very helpful and very knowledgeable. Customer service above and beyond.”
Christopher S. / TX

“Had very easy consolidation. Will use when other loans are out of school.”
Robert R. / DE

“Really liked the convenience of one payment and the fact that it will lock interest rate in..”
Megan M. / NY

“Everyone friendly and helpful. Easiest consolidation ever.”
Quinetta H. / NC

“Went pretty smoothly and quick. Rep very helpful and nice.”
Nechole L. / NC

“Went fine and fairly quickly. Appreciate it.”
D Anna T. / AL

“The whole company was wonderful. Everyone was so helpful and Shayla & Bob answered a lot of my questions. Surprised at how when I tried to consolidate, every company out there it seemed wanted to help.”
Anita H. / IN

“Process very detailed throughout.”
Ayeesha P. / CA

“You guys have been very helpful glad to have everything in one so I can pay it off.”
Danielle P. / PA

“Went fine. It was OK but a little hard to understand the financing but it was OK.”
Barth S. / MI

“Very upset that process has taken so long. Surprised I received paperwork with no number. Wished there was more communication. Maybe it would not have taken so long.”
Nyrie J. / FL

“Good..”
Traci B. / MI

“Very helpful and all questions answered to best ability. Great customer service.”
Larhonda D. / MI

“Process was simple and rep was convenient.”
Tiarra K. / GA

“During issues of consolidation the staff was very patient and considerate to make sure we worked hard to get it done.”
Thomasia M. / GA

“Processing of consolidation was really quick and easy when I compare with other company. I'm pretty satisfied with company.”
Heena C. / MD

“My mother kept telling me to get moving with my consolidation. I thought it was going to be such a nightmare but it wasn't. It was such a pleasure to deal with Alonda Stokes. She was very helpful. If all your loan specialists are like her you are lucky. She had to do some very special work dealing with my loans. My mom really enjoyed dealing with her. I would recommend any student to deal with PCFS. They are awesome!!!.”
Richard M. / PA

“Very good and very informative. PCFS did everything possible to give me a great policy.”
Mia T. / GA

“Consolidation went excellent except for Wells Fargo not updating my status.”
Royce K. / ID

“Felt like I was cared for. We were in constant communication throughout whole process.”
Amy M. / IL

“Surprised at the patience you had. The hold up was my fault but you did not hound me daily to fix it. Thank you.”
Crystal M. / VA

“Bill was very patient, explained everything and answered all questions. Saved over 15,000$ on just one lender by consolidating.”
Daniel M. / GA

“Really nice folks. Daniel W was wonderful, took his time and explained everything nice and slow to make sure I understood.”
Sandra M. / MO

“Feel it was easy. People I spoke to made it easy.”
Laura M. / MI

“Easy process, polite and helpful.”
Christy C. / MO

“Rep was on the ball with the consolidation.”
Nathan E. / FL

“Went really well, very consistent and you guys made sure I was right on top of things.”
Jacelyn M. / NJ

“PCFS made it very easy to communicate. Loved the customer service and very surprised you made it such a strong point to get in touch with me regardless of the reason.”
Cassandra H. / PA

“Fast, easy and helpful rep.”
Hollie F. / MI

“Really appreciative as to the patience that Alonda had with me. She was wonderful helping with the issues of my lenders.”
Amanda R. / NE

“Quick, painless and very professional.”
Matthew G. / PA

“Very easy process. Everything was easy to understand.”
Melinda C. / OH

“Wish rep could be more informative. I would have liked to know what my payments would be.”
Kevin W. / CA

“Concerned all the issues getting started. Felt things took forever but once Alonda got involved my life seemed a lot better.”
Ruth M. / MD

“It was a very easy process to go through. The consolidation happened at a perfect time.”
Jana S. / CA

“Didn't like the fact there was no follow up calls made. One day I get in mail but was great and easy.”
James C. / CA

“It was pretty easy overall. My sister recommended.”
Tonya F. / OH

“Process was fine. Never really heard anything about consolidation. No one followed up with me.”
Davetrina G. / MD

“Post Collegiate financial Services is great. I am glad that I am able to consolidate with them. My rep said that my previous lender did not want to give out any information but she kept me informed and the process was completed. It took a while but its finally finished. Thanks!.”
Ashley M. / TX

“Overall satisfied with services provided.”
Casey H. / FL

“First consolidation I ever did and you guys did everything for me. It was perfect.”
Sean T. / NM

“It was quick and simple. Answered all my questions. Easy to do.”
Elizabeth P. / AZ

“Representative was very informative. Offered excellent interest rates and explanation of loan process was easily understandable. Savings was great.”
Marsha M. / TX

“Process easy to follow. Rep communication by e mail which was best.”
Jamila W. / WI

“It was a good process, just took a while because of my status of school. It was helpful and I would recommend your program.”
Dana R. / NY

“Overall very happy.”
Tyler S. / OR

“The representative for PCFS was very clear and professional on getting me information on how to consolidate my loans. I am very pleased with the phone call I received and each time the rep was pleasant and helpful.”
Cheryl N. / MD

“The consolidation was simple and easy. The representative explained everything clear and made sure I understood everything. The best part was the assistance the representative gave me in helping me access the website. The interest rate is great!.”
Tawana N. / WA

“Was easy and the guy I spoke to was very nice.”
Vincent D. / KS

“I didn't have to do anything and the representatives were helpful and polite. I could not believe how easy it was to consolidate my loans.”
Danielle M. / MO

“Process was wonderful. Happened very fast.”
Shannon G. / TX

“Liked that when I called and e mailed I received a prompt response. Great response.”
Karen C. / FL

“Impressed with customer service, response time and feedback.”
Eric B. / WI

“Pretty easy as far as paperwork is concerned. But was a little shocked that the payment was higher.”
Andrea M. / NY

“Very friendly, helpful and very patient. Very detailed with the explanation.”
Boguslawa O. / IL

“From the first time I called PCFS the representative treated me like I mattered. This was very important to me. They helped me to figure out my loan situation and guided me through the process. I was very nervous about the process of consolidation and did not know who to trust. Now I am sure I made the right decision.”
Melissa M. / NJ

“Very quick & easy.”
Christine D. / MA

“Very easy process and willing to help. Whenever I needed help PCFS was there.”
Maryanne A. / FL

“Fast, easy, very professional & helpful.”
Wallace T. / GA

“Felt it went pretty easy. Ben was very informative and didn't rush me into anything. At this point things are fine.”
Katasha T. / AL

“Easy and did not have to do anything. Everything was done for me. It was effortless on my part.”
Kristen C. / IL

“Process was complex. Wasn't really sure what would happen and didn't like the interest rate. Overall so far good.”
Lora K. / DC

“Very easy process and everything was done with little or no effort from me.”
Karen B. / IL

“The PCFS representative was very friendly and extremely helpful. He answered all of my questions and addressed each of my concerns in a professional manner. I was very pleased with the application process and would recommend PCFS to others in a heartbeat.”
Carrie R. / SC

“Everything was pretty average. Don't really have anything to complain about.”
Natalie B. / AL

“PCFS made everything smooth and simple. With a bonus! That makes the first step to paying back student loans so much less intimidating.”
Julie G. / FL

“The whole process was excellent.”
Credere J. / CA

“Originally went smoothly but when paperwork was sent to Cology things went badly. They did not communicate with me about issues with wrong amounts on checks to my former lenders.”
Sherri B. / NC

“The staff were extremely helpful in getting my loans consolidated. There were no problems or complications.”
Terri M. / VA